At Oxheads, your privacy is of utmost importance to us. We are committed to ensuring that your personal information is secure and protected at all times. This privacy policy explains how we collect, use, and protect your data when you engage with our website or services.

1. Collection of Information

We only collect information that is necessary to fulfill your order and provide you with the best possible service. The types of personal information we collect include:

• Personal Identification Information: Name, address, phone number, email address, and payment details.
• Order Information: Details related to your purchases, such as products ordered, delivery addresses, and billing information.
• Interaction Data: Any communication you have with us, including inquiries or customer service interactions, is stored to ensure we can respond efficiently to your needs.

By providing us with this information, you acknowledge that we are using it solely for the purpose of delivering and improving our services to you.

2. Use of Information

We use the personal information collected for the following purposes:

• Order Processing: To fulfill and deliver your orders accurately and on time.
• Customer Support: To address any questions, complaints, or concerns you may have.
• Personalization: To tailor your shopping experience by showing you products or promotions that match your interests.
• Communication: We may send you updates on your order status, promotional offers, and other store-related communications. You can opt out of these communications at any time.

We will never sell or rent your personal information to third parties. Your data is only shared with trusted partners who assist in processing payments, delivering products, or improving our services (e.g., shipping providers and payment processors). These third parties are bound by confidentiality agreements and are not permitted to use your information for any other purpose.

3. Protection of Information

At Oxheads, we take security seriously. We employ industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. Our website is encrypted using SSL (Secure Socket Layer) technology to ensure that any personal or payment data transmitted to us is kept secure.

Additionally, we use secure servers and employ strict security protocols when processing and storing your personal and payment information. We regularly update our systems to ensure that your data is always safe.

4. Cookies and Tracking Technologies

To enhance your browsing experience, our website uses cookies and other tracking technologies. Cookies are small files that are stored on your device, enabling us to remember certain information about your visit. These cookies help us:

• Remember your preferences and personalize your shopping experience.
• Track the performance of our website.
• Improve our marketing and promotional efforts.

You have the option to disable cookies in your browser settings, but please note that some features of our website may not function properly without them.

5. Your Rights

As a customer, you have certain rights regarding your personal information, including:

• Access: You can request to see the personal data we hold about you.
• Correction: You can ask us to correct any inaccurate or outdated information.
• Deletion: You may request the deletion of your personal data, provided it is not necessary for processing current orders or required by law.
• Opt-Out: You can opt out of receiving promotional communications at any time by following the unsubscribe link in our emails or contacting us directly.

6. Third-Party Links

Our website may contain links to third-party websites for your convenience or additional product information. Please note that we are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

7. Changes to the Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices, legal requirements, or operational improvements. Any changes will be posted on this page, and your continued use of our website after such changes will constitute your acceptance of the updated policy.

8. Contact Us

If you have any questions, concerns, or requests regarding your personal information or this privacy policy, please contact our customer service team at info@oxheads.com. We are committed to addressing any issues and ensuring that your privacy is respected at all times.